Symantec warns customers after call center theft

[security curmudgeon <jericho () attrition org>]

---------- Forwarded message ----------
From: InfoSec News <alerts () infosecnews org>

http://www.networkworld.com/news/2009/033009-symantec-warns-customers-after-call.html

By Robert McMillan
IDG News Service
03/30/2009

Symantec is warning a small number of customers that their credit card 
numbers may have been stolen from an Indian call center used by the 
security vendor.

Symantec sent out the warning letters last week, after the BBC reported 
that it managed to purchase credit card numbers obtained from Symantec's 
call center from a Delhi-based man named Saurabh Sachar.

The letters were sent to just over 200 customers, according to Symantec 
spokesman Cris Paden. Most of those notified are in the U.S., but the 
company also notified a handful of customers in the U.K. and Canada, Paden 
said via e-mail.

"We have no evidence that the credit card information of any United States 
resident was actually compromised," Symantec wrote in its notification 
letter [1]. (pdf)

http://doj.nh.gov/consumer/pdf/symantec.pdf

[...]
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