SF new column announcement: Tech support woes

[Kelly Martin <kel () securityfocus com>]

The following column was published on SecurityFocus today:

Tech support woes
by Scott Granneman
2006-01-20

Technical support that's outsourced to foreign countries can cause
frustration and have a negative impact on security when the problems
remain unsolved.

http://www.securityfocus.com/columnists/381


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