Re: spam-filtering policy

["Thomas Choi" <tchoi () nortel com>]

cc wrote:
> Since there's no 100% effective spam filtering mechanisms
> so far, is it 'effective' to block (every/some) domains/IPs
> and have the admin of those domains/IPs  send an online
> application to whitelist the domains/IPs?
IMO, it depends on:
1. How they determined that your domain/IP was considered a spam source.
-Are they using un-maintained blacklists or are they being extremely 
aggressive?

2. How you were notified that there is a problem.
-Did you receive a bounce e-mail?  If so, this is a really bad way of 
notifying the user of this situation.  Why?  Because most spam is forged!

3. How long it took to resolve the problem.
-If the turnaround time is longer than a day or two and requires a 
non-trivial amount of work from both parties to resolve the issue then I 
think there's a problem with their processes.