Security Basics mailing list archives

Re: Mail Servers blocking BAD Helo


From: Brandon Lee <lee.bran () gmail com>
Date: Thu, 6 Jan 2005 16:05:50 +0800

David,

Thanks for your recommendation.  It seems kinda nice product.  Are you
using it as a central anti-spam filtering or allow different virtual
domains to handle their own spam rules?  What i need is something that
can do virtual domains to handle their own spam rules, because we have
situation like this particular virtual domain user wants to blacklist
an email address which another virtual domain user wants to recieve.

Regards
Brandon

On Wed, 5 Jan 2005 14:14:06 -0700, David Sherman
<dsherman () newfrontierbank com> wrote:
Brandon,

Barracuda Networks has an appliance that uses Spam Assassin and
receives/filters all incoming email. It does a good job of cutting down
on the spam. I've had it running for a year and it blocks 75% of the
incoming email without causing us to miss legitimate mail.

David

-----Original Message-----
From: Brandon Lee [mailto:lee.bran () gmail com]
Sent: Friday, December 31, 2004 11:47 PM
To: security-basics () securityfocus com
Subject: Re: Mail Servers blocking BAD Helo

Hi all,

Thanks alot for the sharing of your experiences.

Well, i guess i would have to drop that BAD HELO implementation in the
form of business point of view.  However, what kinda spam filtering do
you guys think will be less resource intensive?  Currently im using
Spamassassin and its sitting together on the POP servers(as well as
webmail), however, it seems that too much spam mails are clogging up the
system resources.  im currently using qmail(with FEH patch) + maildrop +
vpopmail + spamassassin on the POP servers to d the filterings.

The result of the previous trial did reflect a huge number of spam mails
coming directly to the MX servers because we have setup a remote smtp
server for our clients to sent out emails to avoid them using MS email
client connecting to MX to send emails directly(which will also avoid MS
email client's drawback of doing HELO with system name instead of FQDN.

Last but not least, Happy New Year to you people.

Regards
Brandon

On Thu, 30 Dec 2004 17:15:58 -0500, Roger A. Grimes
<roger () banneretcs com> wrote:
In my experiencing, too many MTA's don't comply.  Enforcing compliance

resulted in too many lost legitimate emails over the last year for me,

so I turned it off.  I was surprised by how many large and popular
MTA's don't comply, and surprised by how much email my company was
missing because I stuck to my guns for a year.  Not worth it.

-----Original Message-----
From: Anthony J. Cogan [mailto:anthony.cogan () thinkunix com]
Sent: Thursday, December 30, 2004 1:44 PM
To: brandon () xcodes net
Cc: security-basics () securityfocus com
Subject: Re: Mail Servers blocking BAD Helo

Well the technical side of me says if they do not conform to the SMTP
RFC's then it's the ISP's fault....

However, the business side of me says you must keep your customers
happy, they are the ones thay pay your salary and all your toys.  Even

if it means not implementing something because another vendor isn't
doing something right.

If you are an ISP, your customers demand and should expect reliable
e-mail communications.

We have our SPAM filters turned quite high and blocking the majority
of foreign countries, but we have a couple customers that require
email to/from specific countries, so we have opened up those specific
needs.

If your customer can't receive e-mail from someone they wish to
communicate with, they will leave your business for someone who will
provide them the service.  They don't know about, nor do they care
about RFC conformity, they just want their e-mail.

It's a delicate balance.

brandon () xcodes net wrote:

Hi People,

Not quite sure if this is OT but would require opinions to assist me
in

making decision of whether to block "BAD HELO" at SMTP level.  Below
is

a brief desciption of the situation:
My company's mail server are reciving alot of spams with non-DQDN
HELO greetings during the smtp conversation.  We are using 2
front-end MX servers whcih does smtp routes to the relevant POP
servers.  We have actually tried to implement blocking of all helo
greetings that are not

in FQDN format on one of the servers and the result seems to be good.
However, the only problem that we faced is there other other ISP
ain't using FQDN in their HELO greetings.

We do have a couple of clients who are complaining that they are
unable

to receive mails from certain ISPs, which from our checks in the SMTP

logs, the servers are using "MySMTP1" sort of HELO greetings.

Now my management are asking me on this issue if we should fully
implement such feature across the other MX servers or should we
withdraw such feature fully from the MX servers.  From my readings on

the SMTP RFCs, they have indicated that SMTP servers must configure
its

hostname to FQDN which will be used in HELO Greetings(if im not
wrong).

Im also wondering if there are any other ISP using such
implementation(Blocking BAD HELO greetings) on their SMTP Servers,
any idea?

Would welcome all opinions on this issue.

Thanks
Brandon






--
rgds
Brandon




-- 
rgds
Brandon


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