RE: e-mail policies

["chris" <chris () byteme no>]

> Dear gurus
>
> We are defining policies for the use of corporate e-mail, I have doubts
> about privacy of messages sent by employees. Since the e-mail system is
> intended for business use, we need to prevent sensitive information
> disclosure. If we respect the privacy , how can discover infidelity
> employee?
>  What is your opinion or the standard in this cases? What is the
> companies approach?
>
> Thanks a lot.
>
> --
> Pablo A. C. Gietz
> Jefe de Seguridad Informática
> Nuevo Banco de Entre Ríos S.A.
> Te.: 0343 - 4201351

Hi

Although I'm not a guru, I'll give you my opinion (probably not the standard
;).

Define strict policies.  Make it clear that the corporate e-mail is not for
personal use.  Why?  Because studies on the use of corporate e-mail show
that the productivity, in many cases, is decreased.  Sending personal e-mail
to colleagues or people outside the corporation generates expectations on
reply, and results in the habit of checking for new mail very often, and
therefore interrupts work.
There you go - no need for privacy anymore.  Now you can install e-mail
filters, e.g. based on words that's not acceptable in corporate messages,
and bust infidel employees.


- chris